Contacts

Two ways to reach the people behind Diametrix: send an email, or leave a number and let a consultant call you. Both go to the same small team, so nothing gets lost between departments that do not exist here.

By email

[email protected] is checked every day of the week, including holidays, and a typical message gets a reply within the hour. Anything that needs a courier chased up first will get an honest update rather than silence.

By phone call

If your question is really about placing an order, skip email and use the order form instead — leaving your name and number there gets a consultant calling you back faster than a written reply would arrive, and that same call is a good moment to ask about dosage or how many bottles to order at once.

Make it quicker for us to help

• The name and phone number the order was placed under, if there is one.
• The town or city the delivery is going to.
• An approximate order date.
• A short, specific description of what needs sorting out.

What we cannot answer

Dosage adjustments for a diagnosed condition, interactions with a specific prescription, or any medical judgment call belong with a doctor or pharmacist, not with this team. Everything about the product, the price and the delivery, we can handle directly.